Marketing Connected

Content360 MY: Why instinct still beats data in marketing

Marketing Interactive

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For Bryan Loo, founder and CEO of Loob Holding, the future of marketing is not just about dashboards and data points, it is about instinct, storytelling and understanding what everyday Malaysians truly connect with.

Loob Holding is well known for bringing Taiwanese bubble tea chain Chatime to Malaysia, and subsequently relaunched as Tealive in 2017. The holding company now operates several other F&B brands such as Bask Bear Coffee and WonderBrew.

Speaking during a fireside chat with A+M’s editor-in-chief Rezwana Manjur at Content360 Malaysia, Loo reflected on how Tealive grew from a small bubble tea outlet into one of Malaysia’s most recognisable lifestyle brands by staying culturally relatable and community-driven.