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Marketing Connected
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Marketing Connected
Are AI chatbots building the next walled garden?
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Artificial intelligence chatbots have quickly become part of our everyday routines—from answering questions and drafting emails to planning trips and summarising long documents.
But as these tools become more convenient, they also become more deeply embedded in our digital lives, quietly collecting and processing vast amounts of personal information in the background.
This raises pressing questions about what we trade away in exchange for AI-powered convenience - and how aware we really are of those trade-offs.
As AI chatbots ramp up data collection, a familiar pattern appears to be reemerging: the creation of another walled garden—this time built not from clicks, but from users’ thought processes.
This article was written by Karen Wong.